Buyer FAQ
Answers before you change your acquisition workflow.
Understand how ThreatIP fits with your CRM, what acquisition signals it can evaluate, how decisions become actions, and what the current trial and security boundaries are.
Questions teams ask
A practical guide to the ThreatIP workflow.
Start with the category closest to your buying question, then review the linked security and policy materials for the published boundaries.
FAQ category
Understanding ThreatIP
The role ThreatIP plays in an acquisition-quality workflow and what “Quality Before CRM” means in practice.
What is ThreatIP?
ThreatIP is an Acquisition Quality Platform for B2B SaaS. It evaluates available visitor, lead, account, and campaign context, then presents quality, a verdict, and a recommended action before your team applies its own CRM or sales policy.
What problem does ThreatIP solve?
Acquisition volume alone does not show whether a visitor, lead, or campaign deserves attention. ThreatIP helps teams review acquisition quality before weak or ambiguous context moves downstream into CRM and sales workflows.
What does “Quality Before CRM” mean?
It means evaluating acquisition context before a record reaches the next CRM workflow. ThreatIP adds a reviewable quality decision to the handoff; it does not replace the CRM that stores records and runs downstream sales processes.
FAQ category
ThreatIP vs CRM & Lead Scoring
How upstream acquisition context complements the scoring, records, and workflows already in your CRM.
My CRM already scores leads. Why do I need ThreatIP?
Your CRM can score and prioritize records using the data already in its workflow. ThreatIP evaluates broader acquisition context before CRM delivery—combining available visitor behavior, source and campaign context, account context, lead quality, and intent. It does not replace CRM scoring; it adds an upstream quality decision and context before sales acts.
How is ThreatIP different from traditional lead scoring?
Traditional lead scoring usually emphasizes attributes, known behaviors, and CRM workflow activity. ThreatIP looks at the broader acquisition journey before the record reaches the CRM, then makes the path explicit: Quality → Verdict → Recommended Action. The point is context before handoff, not a claim that one score is universally better.
Does ThreatIP replace my CRM?
No. Your CRM remains the system for records, pipeline, activities, sales workflows, and automation. ThreatIP adds acquisition-quality context and a decision before CRM handoff, according to the workflow your team governs.
Why evaluate acquisition quality before CRM delivery?
A CRM is valuable once a record and its workflow context are available. ThreatIP helps make the acquisition context visible earlier, so teams can decide whether to Send, Review, Nurture, or Hold a record before sales attention is applied.
FAQ category
Visitor & Account Quality
What can be learned from available context, and where ThreatIP intentionally keeps its claims bounded.
What signals does ThreatIP use to evaluate acquisition quality?
ThreatIP can use available visitor behavior, source and campaign context, account or company context, lead data, technical or network context, and product-usage activity. The available signals depend on what can be observed or supplied for a given visitor, lead, account, or campaign.
Can ThreatIP identify every visitor or company?
No. ThreatIP does not claim universal visitor or company identification. It uses account or company context when available and keeps the decision tied to the evidence available for that interaction. Identification and quality confidence vary with the data and context provided.
What happens when account or identity context is unavailable?
ThreatIP works with the context available for the interaction rather than assuming a complete identity. When account or identity information is missing, the resulting quality view and confidence should be interpreted within those limits.
FAQ category
Lead Quality & Decisions
How quality context becomes a reviewable verdict and a next-step recommendation.
What happens to leads that are low intent or low quality?
A low-intent or low-quality lead does not have to be treated like a sales-ready record. ThreatIP can surface a verdict and recommended action such as Send, Review, Nurture, or Hold; your team owns policy and decides how those actions map to CRM workflows.
How do Quality, Verdict, and Recommended Action relate?
Quality summarizes the evaluation of available context. The Verdict expresses the decision state, while Recommended Action makes the next workflow step explicit. Reasons and context stay close to the decision so your team can review it before applying policy.
Which actions can ThreatIP recommend?
The current workflow language includes Send, Review, Nurture, and Hold. These are recommendations for the workflow your team governs; they do not delete records or override your organization’s CRM, legal, or customer policies.
FAQ category
Campaign Quality
Why conversion volume is only one part of understanding acquisition performance.
Can ThreatIP evaluate campaign quality?
Yes. ThreatIP is designed to compare campaign and source context with the quality of the acquisition that follows, so teams can look beyond conversion counts when reviewing demand.
How is campaign quality different from conversion volume?
Conversion volume shows how many actions occurred. Campaign quality adds context about whether the resulting visitors, leads, or records appear useful for the workflow your team is trying to create.
Can source or campaign context affect a lead decision?
Available source and campaign context can be part of the broader acquisition evaluation. The effect depends on the data available and the routing or review policy your team configures.
FAQ category
CRM & Integrations
Supported destinations and how ThreatIP fits around an existing CRM rather than replacing it.
Which CRMs can I connect to ThreatIP?
ThreatIP currently supports HubSpot, Pipedrive, and GoHighLevel workflow destinations, along with Webhooks for supported automation paths. Exact field mapping and routing behavior depend on your configuration and policy.
What context can ThreatIP send downstream?
ThreatIP is intended to carry acquisition-quality context such as the quality view, verdict, reasons, and recommended action into a supported workflow. Exact fields and routing behavior depend on your configuration.
Are Webhooks supported?
Yes. Webhooks are a supported destination for carrying decision context into an automation system your team governs. Use your configuration and workflow details to confirm the exact payload and behavior for your use case.
FAQ category
Pricing & Free Trial
Current trial terms and published plan boundaries, with clear answers about billing and setup.
How long is the ThreatIP free trial?
The free trial lasts 14 days.
Do I need a credit card to start the trial?
No credit card is required to start the trial. There is no automatic charge at trial end, and it does not automatically convert to a paid subscription.
What is included in the free trial?
The published trial offer includes 1 domain, 10,000 events, 1 CRM destination, and 1 Acquisition Quality Report.
What happens when the free trial ends?
When your 14-day free trial ends, paid features are restricted until you choose a plan. Your trial data is preserved, and you are only charged after you actively select a paid plan and complete checkout.
How quickly can I set up ThreatIP?
The setup path is to verify your email, add one domain, and install the tracker. Exact setup time depends on your website, acquisition workflow, and review policy; ThreatIP does not promise a guaranteed setup time.
How many domains can I use on each plan?
The published plan limits are 1 domain on Starter, 3 on Growth, and 10 on Scale. Workspace behavior and any custom requirements should be confirmed with the ThreatIP team rather than inferred from these domain limits.
How do the paid plans differ?
Starter, Growth, and Scale differ by domains, event volume, and the published workflow and support capabilities shown on the pricing page. Review the current plan details before choosing a package.
FAQ category
Data, Privacy & Security
Where to review the current boundaries around data handling, access, safeguards, retention, and responsible use.
What data does ThreatIP process?
ThreatIP may process account and business contact details, workspace configuration, campaign context, lead data, product-usage activity, and technical logs to operate the service. The available acquisition signals vary by interaction and setup.
How does ThreatIP approach access and security?
The published Security & Trust page describes organization-scoped workflows, access controls, encrypted transport, monitoring, and security-minded development practices as part of its safeguards.
How long is acquisition data retained?
Retention depends on the selected plan and data type. Customer configuration and routing policies are retained for the active subscription, while event and analytics retention follows the selected plan and the deletion lifecycle in the Data Retention Policy.
Where can I review ThreatIP privacy and security policies?
Review the Security & Trust page and the published Privacy, Terms, Cookie Policy, and Data Retention Policy pages. Questions about security or privacy can be sent through the published ThreatIP contact path.
Next step
Evaluate your own acquisition data.
Start with the workflow your team already has, then decide where quality context belongs before CRM and sales action.
Start Free Trial